Privacy Policy
Privacy Policy
Your Privacy Matters. Transparency Builds Trust.
At Yendoria, operated by Shanghai Paping Culture Media Co., Ltd., we respect your privacy and are committed to protecting your personal information.
We believe that a trustworthy shopping experience begins with transparency. This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, browse our products, place an order, or interact with our customer support services.
Please read this policy carefully to understand our privacy practices and the choices available to you.
By using our website, you acknowledge that you have had the opportunity to review this Privacy Policy. Where applicable law requires consent for specific data processing activities, we will obtain that consent separately.
01. Company Information
For transparency, our business information is provided below.
Brand Name
Yendoria
Legal Company Name
Shanghai Paping Culture Media Co., Ltd.
Business Address
No. 66 Miaojing Road, Minhang District, Shanghai, P.R. China
Customer Support Email
In this Privacy Policy, the terms “Yendoria,” “we,” “us,” and “our” refer to the company operating the Yendoria brand.
02. Information We Collect
We may collect different categories of personal information depending on how you interact with our website and services.
Information You Provide Directly
We may collect information when you:
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Place an order or complete a purchase.
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Create or manage a customer account, where available.
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Contact our customer support team.
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Subscribe to newsletters or marketing communications.
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Participate in promotions, surveys, or other activities.
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Submit a privacy request.
Depending on your interaction with us, this information may include:
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Full name.
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Email address.
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Telephone number.
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Shipping address.
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Billing address.
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Order and transaction details.
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Customer service communications.
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Preferences and information voluntarily provided by you.
Payment information is generally processed by the applicable payment service providers. We do not necessarily receive or store complete payment card details.
Information Collected Automatically
When you visit our website, certain technical and usage information may be collected automatically through cookies, pixels, log files, and similar technologies.
This information may include:
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IP address.
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Browser type and version.
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Device type and identifiers.
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Operating system.
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Website pages viewed.
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Time and duration of website visits.
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Referral sources.
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Shopping cart activity.
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Website interactions and browsing behavior.
We may use this information to maintain website functionality, improve performance, understand customer activity, enhance security, and evaluate our services.
Information Received from Third Parties
Where permitted by applicable law, we may receive information from trusted third-party providers, including:
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Payment processing providers.
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Website hosting and technology providers.
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Analytics service providers.
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Advertising and marketing partners.
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Shipping and logistics providers.
Such information may help us process transactions, fulfill orders, provide customer support, understand website performance, and improve the shopping experience.
Third parties may process personal information according to their own privacy policies and applicable legal requirements.
03. How We Use Your Personal Information
We use personal information for legitimate business purposes and, where required, on an appropriate legal basis.
These purposes may include:
Order Processing & Fulfillment
To confirm purchases, process transactions, manage orders, arrange shipping, and provide delivery updates.
Customer Support
To respond to questions, investigate order issues, manage complaints, and provide after-sales assistance.
Website Operations
To maintain website functionality, improve navigation, troubleshoot technical issues, and protect our online services.
Service Improvement
To understand customer preferences, evaluate website performance, and improve our products and services.
Marketing & Advertising
Where permitted by applicable law and subject to your choices, to communicate promotional information, measure advertising performance, and provide relevant marketing content.
Security & Fraud Prevention
To detect suspicious transactions, prevent unauthorized activities, protect our business, and maintain website security.
Legal Compliance
To comply with applicable laws, regulatory requirements, lawful requests, and other legitimate legal obligations.
04. Analytics & Advertising
We may work with third-party analytics and advertising providers to understand how visitors interact with our website and to evaluate the effectiveness of our marketing activities.
These providers may use technologies such as:
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Cookies.
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Tracking pixels.
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Web beacons.
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Similar online identifiers.
Depending on your privacy settings and applicable legal requirements, these technologies may help us:
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Measure website traffic.
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Understand customer interactions.
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Evaluate advertising campaigns.
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Improve marketing performance.
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Provide more relevant advertising experiences.
Third-party providers may process information under their own privacy policies.
Where required by applicable law, we will obtain consent before using non-essential tracking technologies and provide appropriate options to manage or withdraw your choices.
05. Cookies & Similar Technologies
Cookies are small data files stored on your device when you visit a website. They help websites remember information and provide a more convenient browsing experience.
We may use the following categories of cookies:
Strictly Necessary Cookies
These cookies support essential website functions, including:
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Shopping cart operation.
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Checkout functionality.
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Website security.
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Session management.
These cookies are generally necessary for the website to operate.
Analytics Cookies
These cookies help us understand website traffic, visitor behavior, and website performance.
Preference Cookies
These cookies help remember selected settings and preferences to improve your browsing experience.
Advertising Cookies
These cookies may be used to measure advertising effectiveness and support more relevant advertising experiences.
Where required by law, non-essential cookies will only be activated after you provide the appropriate consent.
You can manage your cookie preferences through available website privacy tools or your browser settings.
Please note that disabling certain cookies may affect some website features.
06. How We Share Personal Information
We do not disclose personal information indiscriminately.
However, we may share certain information with trusted third parties when necessary for the purposes described in this Privacy Policy.
These parties may include:
Service Providers
Companies that provide website hosting, technical support, customer service, and business operations.
Payment Providers
Companies that securely process payments and assist with transaction verification.
Shipping & Logistics Partners
Companies responsible for order fulfillment, transportation, and delivery.
Analytics & Advertising Partners
Providers that help us understand website activity, measure marketing performance, and support advertising activities.
Legal & Regulatory Authorities
Where required by applicable law, legal processes, or valid governmental requests.
We require service providers to handle personal information appropriately and apply reasonable safeguards consistent with their responsibilities.
We may also disclose information in connection with a business restructuring, merger, acquisition, or transfer of business assets, subject to applicable legal requirements.
07. International Data Transfers
Because we may work with service providers and business partners located in different countries or regions, personal information may be processed or transferred internationally.
Where personal information is transferred across borders, we will take appropriate steps to protect it in accordance with applicable data protection laws.
Depending on the circumstances, these safeguards may include contractual protections, recognized transfer mechanisms, or other legally required measures.
08. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.
Retention periods may depend on:
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The nature of the information collected.
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The purpose for which it was collected.
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The duration of our business relationship.
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Order, transaction, and customer service requirements.
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Applicable accounting, tax, and legal obligations.
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The need to resolve disputes or enforce legal rights.
When personal information is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable legal requirements.
09. Your Privacy Rights & Choices
Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.
These rights may include:
Right to Access
Request information about the personal information we hold about you.
Right to Correction
Request corrections to inaccurate or incomplete personal information.
Right to Deletion
Request the deletion of personal information, subject to applicable legal exceptions.
Right to Data Portability
Where applicable, request a copy of certain personal information in a commonly used electronic format.
Right to Withdraw Consent
Withdraw previously provided consent where processing is based on consent.
Right to Opt Out of Certain Data Practices
Where applicable, request to opt out of the sale or sharing of personal information or certain targeted advertising activities.
Right to Object or Restrict Processing
Where provided by applicable law, object to or request restrictions on certain processing activities.
To exercise an applicable privacy right, please contact us at:
We may need to verify your identity before processing certain requests.
We will review and respond to requests in accordance with applicable legal requirements.
Where permitted by law, you may also authorize an agent to submit a privacy request on your behalf.
10. Browser Privacy Signals & Global Privacy Control
Some browsers provide privacy signals, including Global Privacy Control (GPC), to communicate users' privacy preferences.
Where applicable privacy laws require us to recognize these signals, we will process them as requests to opt out of relevant personal information sharing or targeted advertising activities.
We will handle recognized privacy signals in accordance with applicable legal requirements.
Other browser signals, such as Do Not Track, may not have a universally accepted technical or legal standard.
We will respond to such signals where required by applicable law.
11. Marketing Communications
Where permitted by applicable law, we may send promotional emails, product updates, or other marketing communications if you have subscribed or otherwise provided the required permission.
You can stop receiving promotional emails at any time by using the unsubscribe link included in those communications.
Please note that even if you opt out of marketing communications, we may still send essential service-related messages, including:
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Order confirmations.
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Payment notifications.
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Shipping updates.
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Customer service responses.
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Important policy or account notices.
These communications are necessary for managing your purchases and providing our services.
12. Data Security
We use reasonable technical, organizational, and administrative safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
These measures may include:
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Access restrictions.
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Secure service providers.
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Website security measures.
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Appropriate data handling procedures.
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Monitoring for suspicious activities.
However, no method of electronic transmission or data storage can be guaranteed to be completely secure.
While we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.
13. Children's Privacy
Our website and services are not directed toward children under the age of 13.
We do not knowingly collect personal information directly from children under 13 without legally required authorization.
Where local laws establish a higher minimum age or additional requirements for collecting children's personal information, we will follow those applicable requirements.
If you believe that a child has provided personal information to us, please contact our customer support team.
After reviewing the request, we will take appropriate steps to address the information in accordance with applicable laws.
14. Third-Party Websites & Services
Our website may contain links to third-party websites, payment services, or other external platforms.
These third-party services operate independently and may have their own privacy policies and data handling practices.
We encourage you to review their privacy policies before providing personal information.
We are not responsible for the independent privacy practices of third-party websites that we do not operate or control.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
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Our business operations.
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Website functionality.
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Data collection and processing practices.
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Third-party service arrangements.
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Applicable laws and regulatory requirements.
When updates are made, the revised version will be published on this page with an updated effective date where appropriate.
We encourage you to review this page periodically to stay informed about our privacy practices.
16. Contact Us
If you have questions about this Privacy Policy, our data handling practices, or wish to exercise your privacy rights, please contact us using the information below.
Brand Name
Yendoria
Legal Company Name
Shanghai Paping Culture Media Co., Ltd.
Business Address
No. 66 Miaojing Road, Minhang District, Shanghai, P.R. China
Customer Support Email
We will review your inquiry and make reasonable efforts to provide a response in accordance with applicable privacy requirements.
Your Trust. Our Responsibility.
At Yendoria, we believe that privacy is an essential part of a responsible and transparent shopping experience.
We are committed to treating personal information with care, respecting your privacy choices, and continually improving the way we protect your information.
YENDORIA
Thoughtful Choices. Everyday Confidence.
