Terms of Service

A Clear Standard for Every Shopping Experience

Welcome to Yendoria.

These Terms of Service govern your access to and use of the Yendoria website, including browsing, purchasing products, and interacting with our online services.

The website is operated by Shanghai Paping Culture Media Co., Ltd., doing business as Yendoria.

Yendoria is a brand operated by Shanghai Paping Culture Media Co., Ltd.

Throughout these Terms, the words “we,” “us,” and “our” refer to Shanghai Paping Culture Media Co., Ltd. operating under the Yendoria brand.

By accessing, browsing, or purchasing from our website, you agree to these Terms of Service and the applicable policies published on our website.

If you do not agree with these Terms, please discontinue using our website and services.

We may revise these Terms from time to time to reflect changes in our business operations, services, or applicable legal requirements. Updated Terms will become effective when published on this page, unless otherwise stated.

Section 01 – Online Store Eligibility and Acceptable Use

By using our website, you confirm that:

• You meet the minimum legal age requirements applicable in your location.

• You have the legal capacity to enter into legally binding agreements.

• All information you provide during registration, checkout, or customer communications is accurate and complete.

• You will use our website and services in accordance with applicable laws and regulations.

You agree not to use our website, products, or services for unlawful, fraudulent, or unauthorized purposes.

You must not:

• Violate applicable local, national, or international laws.

• Attempt to gain unauthorized access to our website or systems.

• Introduce viruses, malware, or other harmful software.

• Interfere with website functionality, security, or normal operations.

• Collect or misuse other customers' personal information.

• Use automated systems to access or extract website content without authorization.

We reserve the right to restrict or suspend access to our website where reasonably necessary to protect our services, customers, or business interests, subject to applicable law.

Section 02 – General Conditions

We reserve the right to refuse service, restrict transactions, or decline orders where reasonably necessary, including circumstances involving suspected fraud, security concerns, or violations of these Terms.

You may not reproduce, duplicate, copy, sell, resell, distribute, or commercially exploit any part of our website, content, or services without our prior written authorization.

Our website may rely on third-party service providers to support payment processing, website operations, order management, and other business functions.

Payment information is handled through the applicable payment service providers and their security procedures.

Nothing in these Terms is intended to exclude or limit any consumer rights that cannot legally be excluded or limited under applicable law.

Section 03 – Information Accuracy and Website Content

We make reasonable efforts to ensure that the information displayed on our website is accurate, current, and clearly presented.

However, certain information, including product descriptions, images, specifications, availability, and pricing, may occasionally contain errors or require updates.

We reserve the right to correct inaccuracies, update content, or remove information when necessary.

If we identify a material error affecting an order, we may contact you to explain the issue and discuss an appropriate resolution.

We do not guarantee that every website page, feature, or service will always be available without interruption or technical issues.

Section 04 – Products, Prices, and Services

We aim to present our products with accurate descriptions, specifications, images, and pricing information.

Product availability, pricing, promotional offers, and website features may change from time to time.

We may:

• Update product descriptions and specifications.

• Adjust product prices.

• Modify promotional offers.

• Change website features or services.

• Discontinue products when necessary.

Any changes will be handled in accordance with applicable laws and existing customer rights.

Prices and applicable shipping charges will be displayed during checkout before you complete your purchase.

Where applicable, taxes and other charges will be displayed or handled according to relevant laws and checkout arrangements.

Section 05 – Product Information, Returns, and Refunds

We make reasonable efforts to ensure that product images, colors, descriptions, and specifications accurately represent the products offered.

Minor differences may occur due to:

• Individual screen and display settings.

• Lighting and photography conditions.

• Manufacturing updates.

• Packaging or product presentation changes.

Such minor differences do not necessarily indicate that a product is defective or materially different from its description.

If a product arrives damaged, defective, incorrect, or materially different from its description, please contact our customer support team for assistance.

Returns, refunds, and eligible exchanges are handled according to our Return & Refund Policy.

Please review that policy before submitting a return request.

Nothing in these Terms limits any mandatory rights you may have under applicable consumer protection laws.

Section 06 – Orders and Payments

When placing an order, you agree to provide accurate and complete billing, shipping, and contact information.

After submitting an order, you will generally receive an order confirmation email.

An order confirmation acknowledges receipt of your order but does not necessarily constitute final acceptance of the order.

We reserve the right to review, limit, or cancel orders where reasonably necessary, including circumstances involving:

• Incorrect or incomplete order information.

• Suspected fraudulent or unauthorized transactions.

• Product availability issues.

• Obvious pricing or listing errors.

• Payment authorization or processing failures.

• Other circumstances preventing successful order fulfillment.

If an order is canceled after payment has been received, any applicable refund will be handled according to our applicable policies and legal obligations.

You are responsible for reviewing your order details before completing payment.

If you notice an error after placing an order, please contact us as soon as possible. Changes may not be possible once processing or fulfillment has begun.

Section 07 – Third-Party Services

Our website may incorporate or rely on third-party services, applications, payment providers, logistics partners, and other external tools.

These services may be governed by separate terms of service and privacy policies established by their respective providers.

We do not control the independent operations or policies of third-party providers.

Your use of third-party services may be subject to the applicable terms and conditions of those providers.

We encourage you to review their policies before using their services.

Nothing in this section affects any rights or remedies you may have against us under applicable law.

Section 08 – External Links

Our website may contain links to third-party websites or external resources for convenience and informational purposes.

These websites are independently operated and are not necessarily affiliated with Yendoria.

We do not control or guarantee the accuracy, availability, security, or content of external websites.

This includes their:

• Website content.

• Products and services.

• Privacy practices.

• Security procedures.

• Terms and policies.

Accessing external websites is at your own discretion.

We recommend reviewing the relevant terms and privacy policies before interacting with any third-party website.

Section 09 – Changes to These Terms

We may update or modify these Terms when necessary due to changes in our business operations, website functionality, services, or applicable legal requirements.

The latest version will be published on this page, together with an updated effective date where appropriate.

Your continued use of our website after revised Terms have been published constitutes acceptance of the updated Terms to the extent permitted by applicable law.

If you do not agree with the revised Terms, you should discontinue using our website and services.

Section 10 – Intellectual Property

Unless otherwise indicated, the content available on our website, including:

• Brand names and logos.

• Product descriptions.

• Website design and layouts.

• Photographs and graphics.

• Written content and marketing materials.

• Other original website materials.

is owned by or licensed to the company and may be protected by applicable intellectual property laws.

You may access and use website content for personal, non-commercial shopping purposes.

You may not reproduce, modify, distribute, publish, or commercially exploit our intellectual property without prior written permission, except where permitted by applicable law.

Section 11 – Limitation of Liability

To the extent permitted by applicable law, we will not be responsible for indirect or consequential losses arising from the use of our website or services where such losses are not reasonably foreseeable or otherwise recoverable under applicable law.

We do not guarantee uninterrupted access to our website or that all technical features will operate without errors.

Nothing in these Terms excludes or limits liability where such exclusion or limitation would be prohibited by law, including liability for fraud, intentional misconduct, or mandatory consumer rights.

Section 12 – Governing Legal Requirements

These Terms are intended to operate subject to applicable laws and regulations.

Where mandatory consumer protection or other legal requirements apply to your purchase or use of our services, those requirements will prevail over any conflicting provision of these Terms.

Nothing in these Terms is intended to deprive consumers of rights that cannot legally be waived or restricted.

Section 13 – Contact Information

If you have questions about these Terms of Service, your orders, or our website, please contact us using the information below.

Brand Name

Yendoria

Legal Company Name

Shanghai Paping Culture Media Co., Ltd.

Customer Support Email

service@yendoria.com

Business Address

No. 66 Miaojing Road, Minhang District, Shanghai, P.R. China

The Yendoria Standard

We are committed to providing clear information, responsible service, and a dependable shopping experience.

Thank you for choosing Yendoria.

YENDORIA

Thoughtful Choices. Everyday Confidence.