Purchase Terms

Clear Terms. Confident Shopping. A Transparent Purchase Experience.

These Purchase Terms govern all purchases made through the Yendoria website (the “Site”).

The Site is operated by Shanghai Paping Culture Media Co., Ltd., doing business as Yendoria.

Yendoria is a consumer-facing brand operated by Shanghai Paping Culture Media Co., Ltd.

By placing an order through our Site, you acknowledge that you have read and agree to these Purchase Terms, together with the following applicable policies:

• Terms of Service

• Privacy Policy

• Shipping Policy

• Return & Refund Policy

• Other applicable policies published on our Site

These policies should be read together. If you do not agree with these Purchase Terms, please do not complete a purchase through our Site.

01. General Purchase Requirements

When placing an order with Yendoria, you confirm that:

• You meet the minimum legal age requirement applicable in your location or have the necessary authorization to make a purchase.

• You have the legal capacity to enter into a purchase agreement.

• All information provided during checkout is accurate, complete, and up to date.

• You are legally permitted to purchase and receive the products ordered in your destination location.

• You will use the products in accordance with applicable laws and product instructions.

You are responsible for ensuring that your contact, billing, and shipping information is correct when submitting an order.

Where permitted by applicable law, communications with our customer support team may be used for order assistance, identity verification, transaction support, and service improvement.

02. Privacy & Personal Information

We respect your privacy and are committed to handling personal information responsibly.

Information collected through our website, checkout process, email communications, or customer support interactions will be processed in accordance with our Privacy Policy and applicable data protection laws.

Please review our Privacy Policy to understand:

• What personal information we collect.

• How and why we use personal information.

• When information may be shared with service providers.

• How personal information is protected.

• What privacy rights and choices may be available to you.

We may update our Privacy Policy when necessary to reflect changes in our business operations, services, or legal requirements.

03. Order Submission & Processing

After successfully submitting an order, you will generally receive an order confirmation email containing your purchase details.

Please note that receiving an order confirmation does not necessarily mean that the order has been finally accepted for fulfillment.

We reserve the right to review an order and, where reasonably necessary and permitted by applicable law, place it on hold, decline it, or cancel it in circumstances including:

• Product availability or inventory issues.

• Incorrect product descriptions or pricing information.

• Suspected unauthorized or fraudulent transactions.

• Payment authorization or processing failures.

• Inaccurate or incomplete order information.

• Other circumstances that prevent successful order fulfillment.

If an order is canceled after payment has been collected, any applicable refund will be handled in accordance with our Return & Refund Policy and applicable legal requirements.

If we identify an issue affecting your order, we will make reasonable efforts to notify you using the contact information provided during checkout.

04. Product Information & Descriptions

At Yendoria, we make reasonable efforts to ensure that product descriptions, photographs, specifications, features, and other product information displayed on our Site are accurate and current.

However, minor variations may occur due to:

• Differences in screen displays and device settings.

• Lighting conditions in product photography.

• Manufacturing updates or product improvements.

• Packaging or labeling variations.

• Other technical or operational circumstances.

Such minor variations do not affect the essential characteristics of a product.

If a product you receive is materially different from its description, damaged, defective, or incorrect, please contact our customer support team for assistance under our Return & Refund Policy.

05. Pricing & Payment

All product prices and applicable charges are displayed on our Site or during checkout before you complete your purchase.

We make reasonable efforts to ensure that pricing information is accurate.

In the event of an obvious pricing error, technical malfunction, or incorrect product information, we may take reasonable steps to address the issue, including:

• Contacting you to explain the discrepancy.

• Offering you the option to proceed at the correct price, where appropriate.

• Canceling the affected order and arranging an applicable refund.

Any such action will be handled in accordance with applicable consumer protection laws.

Payments are processed through the payment methods and providers displayed during checkout.

An order may not be processed until the applicable payment authorization or confirmation has been received.

06. Product Availability & Delivery

Product availability may change depending on inventory levels, demand, and fulfillment arrangements.

We make reasonable efforts to keep product availability information updated on our Site.

Orders are processed and delivered according to the conditions and estimated timeframes described in our Shipping Policy.

Delivery schedules may be affected by circumstances including:

• Destination country or region.

• Selected shipping method.

• Customs inspections and clearance procedures.

• Local delivery services.

• Carrier delays or operational disruptions.

• Weather conditions or other circumstances beyond reasonable control.

If a product becomes unavailable after an order has been submitted, we may contact you to discuss an appropriate solution, including cancellation and an applicable refund.

For more detailed information, please review our Shipping Policy.

07. Product Use & Important Information

Before purchasing a product, customers should carefully review its description, specifications, intended use, and any relevant product instructions.

Customers are responsible for determining whether a product meets their individual requirements and is permitted for use in their location.

Product specifications, packaging, labeling, and included accessories may vary where necessary due to product updates, destination requirements, or applicable regulations.

Nothing in these Purchase Terms is intended to exclude or limit any mandatory consumer rights or product protections available under applicable law.

08. Taxes, Customs Duties & Additional Charges

Taxes, customs duties, import fees, and other charges may vary depending on the destination country or region.

Where applicable, these charges will be presented during checkout or handled according to the relevant shipping arrangements and local legal requirements.

Customers may be responsible for customs duties, import taxes, or other charges imposed by local authorities where required by applicable law and where these charges have not already been collected at checkout.

We recommend that customers review their local import requirements before placing an international order.

09. Applicable Policies & Consumer Rights

These Purchase Terms should be read together with our other published store policies.

In particular:

• Our Privacy Policy explains how personal information is collected and processed.

• Our Shipping Policy explains order processing, shipping fees, and estimated delivery.

• Our Return & Refund Policy explains cancellation, return eligibility, and refund procedures.

• Our Terms of Service govern general access to and use of our website.

If any provision of these Purchase Terms conflicts with mandatory consumer protection laws, the applicable mandatory legal requirements will prevail.

Nothing in these Terms is intended to restrict rights that cannot legally be waived.

10. Contact Information

If you have questions about these Purchase Terms, an existing order, payment, or any other purchase-related matter, please contact our customer support team.

Brand Name

Yendoria

Legal Company Name

Shanghai Paping Culture Media Co., Ltd.

Customer Support Email

service@yendoria.com

Business Address

No. 66 Miaojing Road, Minhang District, Shanghai, P.R. China

Our customer support team will be happy to assist with your inquiries.

YENDORIA

Thoughtful Choices. Everyday Confidence.

Thank you for choosing Yendoria. We appreciate your trust and look forward to providing you with a clear, convenient, and reliable shopping experience.