Shipping Policy

Thoughtful Service. Reliable Delivery.

At Yendoria, we believe that a great shopping experience continues beyond checkout. We work with logistics partners and fulfillment facilities to arrange order processing and delivery with care, clarity, and efficiency.

This Shipping Policy explains how orders are processed, shipped, tracked, and delivered when you purchase from our website.

01 – Order Processing Time

Orders are generally processed within:

1–5 business days after payment confirmation.

Processing begins once your payment has been successfully confirmed.

Please note that processing time refers to order preparation and does not include transportation time.

Processing periods may vary depending on:

Order volume and seasonal demand.
Weekends and public holidays.
Promotional campaigns and peak shopping periods.
Product availability and inventory status.
Other operational circumstances affecting order preparation.

Once your order has been dispatched, we will send you a shipping confirmation email containing your tracking information, where available.

02 – Estimated Delivery Time

After dispatch, the estimated shipping transit time is:

10–20 business days.

The overall delivery timeframe generally consists of:

Order processing: 1–5 business days.
Shipping transit: 10–20 business days after dispatch.

Actual delivery times may vary depending on:

Destination country or region.
Local postal and delivery services.
Customs clearance procedures.
Carrier operating conditions.
Weather conditions or transportation disruptions.
Other circumstances beyond our reasonable control.

Delivery estimates are provided for guidance and are not guaranteed delivery dates.

03 – Shipping Fees

We currently offer standard shipping.

Standard Shipping Fee: $2.99 USD

The applicable shipping charge will be displayed during checkout before payment is completed.

If additional shipping options or charges are available for your destination, the relevant information will be displayed during checkout.

Please review your order summary carefully before confirming your purchase.

04 – Fulfillment and Shipping Origin

To support efficient order fulfillment, Yendoria may work with its own fulfillment facilities and trusted logistics or fulfillment partners.

Depending on the product and destination, orders may be dispatched from different fulfillment locations.

Shipping arrangements may depend on:

Product availability.
Inventory location.
Destination country or region.
Logistics partner capacity.
Order fulfillment requirements.

We do not guarantee that every order will be dispatched from a specific warehouse or geographic location.

Our fulfillment arrangements are intended to help process and deliver orders efficiently.

05 – Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and available tracking information.

You can use the tracking details to follow your shipment through the applicable carrier's tracking service.

Please note:

Tracking information may not become active immediately after dispatch.
Initial tracking updates may take several business days to appear.
Tracking frequency may vary depending on the carrier and destination.
International shipments may involve multiple logistics providers.

If your tracking information does not update for an extended period, please contact our customer support team.

06 – International Shipping

Yendoria offers international shipping to eligible destinations where shipping services are available.

Shipping availability may vary depending on:

Destination country or region.
Local delivery restrictions.
Carrier service coverage.
Customs and import requirements.
Other applicable logistical limitations.

If we are unable to fulfill an order to your selected destination, we will contact you regarding the available options.

Any applicable customs duties, import taxes, or other government-imposed charges will be handled in accordance with applicable laws and the relevant shipping arrangements.

07 – Delayed, Missing, or Lost Packages

Although we work with logistics partners to support reliable delivery, delays may occasionally occur during transportation.

If your shipment appears delayed or your tracking information has not been updated for an extended period, please contact us so that we can review the situation.

To help us investigate, please provide:

Your order number.
Your tracking number, if available.
The email address used when placing the order.
Relevant information about the delivery issue.

Our customer support team will review the available shipping information and assist you with the appropriate next steps.

If a shipment is confirmed lost or another delivery issue is identified, we will work with you toward an appropriate resolution in accordance with applicable policies and legal requirements.

08 – Updating Your Shipping Address

If you need to correct or change your shipping address after placing an order, please contact us as soon as possible.

Address changes can generally only be requested before your order enters processing or shipment preparation.

Once an order has been processed, dispatched, or handed over to the carrier, we may no longer be able to modify the delivery address.

Please understand that address changes cannot be guaranteed after an order has been submitted.

09 – Shipping Address Accuracy

Customers are responsible for providing complete and accurate shipping information during checkout.

Please carefully verify:

Recipient's full name.
Street address and building number.
Apartment, unit, or suite number, where applicable.
City, state, and postal code.
Country and contact telephone number, where required.

Your shipping address may differ from your billing address.

Incorrect or incomplete shipping information may result in delivery delays, unsuccessful delivery attempts, or additional carrier arrangements.

If you discover an error in your shipping information, please contact us immediately.

10 – Order Processing Schedule

Orders are processed during regular business days.

Orders placed on weekends or public holidays will normally begin processing on the next available business day.

Processing times may also be affected by public holidays, promotional periods, unusually high order volumes, or other operational circumstances.

We appreciate your patience and understanding during these periods.

11 – Contact Our Support Team

If you have questions regarding shipping fees, delivery estimates, tracking information, address changes, or delivery issues, please contact our customer support team.

Brand Name

Yendoria

Legal Company Name

Shanghai Paping Culture Media Co., Ltd.

Customer Support Email

service@yendoria.com

Business Address

No. 66 Miaojing Road, Minhang District, Shanghai, P.R. China